Privacy Policy
Welcome to Lotfun!
By accessing or using any of our Services, you agree to this Policy, which explains how we collect, use, share, and manage your personal data.
Please review this Policy alongside our Terms of Service (“Terms”). If you do not agree with any part of this Policy, please refrain from using our Services. Your continued use of Lotfun signifies your acceptance of this Policy and your consent to the collection, use, and sharing of your personal information as described.
We may update this Policy occasionally, and we will notify you by updating the "Last Updated" date or providing additional notice as required by law. Continuing to use our Services after an update indicates your acceptance of the revised Policy. If you do not agree with the updated Policy, please discontinue using our Services.
We collect various types of information based on how you interact with Lotfun:
· Account details: When creating an account, we may collect your nickname, gender (cannot be changed once set), date of birth, phone number (if applicable), SMS verification codes, and avatar. This data is used to establish and manage your Lotfun account.
· User-generated content (UGC): Media, messages, images, videos, or other content you upload via our Services.
· Transaction history: Records of purchases, such as recharge transactions, dates, and items purchased. Payment details like credit card numbers are handled by third-party payment processors (e.g., Google, Apple) and are not stored by us.
· Customer service communications: Records of interactions with customer support, including complaints or disputes related to other users.
· Device and network information: Includes your device’s model, app version, screen resolution, device IDs (e.g., GAID, IMEI), and network type.
· Usage data: Information about how you interact with our Services, including frequency, duration, and communication behavior.
· Location data: General location inferred from your SIM card or IP address (not exact location tracking).
· Chat and message data: Content monitoring to detect harmful or inappropriate language and ensure a safe environment.
· Social media platforms: If you register using third-party accounts (e.g., Apple, Google, Facebook), we may collect information such as your nickname and avatar based on the settings of the connected account.
· Other third-party providers: Information from partners such as advertising networks, payment processors, or analytics providers, as governed by their respective privacy policies.
We process your personal data to provide, enhance, and manage our Services in the following ways:
· Facilitating account access and supporting core functionalities (e.g., chats, in-app purchases, and interactive features).
· Personalizing content and delivering customized experiences.
· Monitoring and improving the performance and effectiveness of our Services.
· Ensuring security, resolving technical issues, and preventing fraud.
· Enforcing our Terms and detecting violations or illegal activities.
· Addressing your queries, including requests to modify or delete your data.
Where consent is required for data collection or processing, you may withdraw your consent at any time without affecting the legitimacy of prior processing.
We may share your data with third parties under the following circumstances:
· Service providers: Partners like Apple, Google, Facebook, and others that assist with registration, payment processing, advertising, and security. These providers are prohibited from using your data for purposes outside of their services to us.
· Legal obligations: To comply with legal requirements or protect our rights, prevent fraud, or respond to violations of our Terms.
· Corporate group: Sharing with affiliated entities within our corporate structure to improve our Services or prevent illegal activity.
· Business transfers: If Lotfun undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, with safeguards in place to protect your data.
Your information may be processed or transferred to countries outside your jurisdiction, where privacy laws may differ from those in your home country. We take necessary measures to ensure your data remains protected under applicable laws during such transfers.
We use various measures, including encryption and firewalls, to protect your personal data. However, no system is entirely secure, and we cannot guarantee the absolute safety of your data during transmission or storage. You are responsible for securing your account and logging out after each session.
You have the following rights regarding your personal data:
· Access and correction: Request access to or updates to your personal data.
· Deletion: Request deletion of your personal data if it is no longer needed or was collected without consent.
· Withdraw consent: Modify or withdraw your consent for data collection via settings or by discontinuing specific features.
To exercise these rights, use in-app settings or contact us directly via email.
We use cookies and similar technologies for identity verification and data analysis to ensure the proper functioning of our platform. We do not use cookies to track activities outside Lotfun or for advertising purposes.
Lotfun is intended for adult users only. If you are a minor under local laws, do not use our Services. We do not knowingly collect data from minors without parental consent. If we discover such data, we will delete it. Please contact us if you believe we have collected information from a minor.
We reserve the right to revise this Policy. Please review it periodically to stay informed of updates. Continued use of our Services after updates take effect indicates your acceptance. If you disagree with any changes, please stop using our Services.
Lotfun is owned and operated by Knowledge Room and is available for download on the Google Play/App Store.
For any inquiries about our Terms or the Lotfun Services, please feel free to reach out to us at boukhanoufazaki94@gmail.com.